Privacy Policy

Last updated: September 13, 2026

Octteen Technology (“Octteen,” “we,” “us,” or “our”) respects your privacy and is committed to protecting the personal information you share with us. This Privacy Policy explains what information we collect through our website (https://octteen.com/) and in the course of providing our Services, how we use it, who we share it with, and the choices you have.

By using our website or engaging us for Services, you agree to the practices described in this Privacy Policy. If you do not agree, please do not use our website or share personal information with us.

Who We Are

Octteen Technology is a web development and digital growth company based at Police Line Rd, Jashore 7400, Bangladesh, providing web development, e-commerce, SEO, digital marketing, AI automation, and website support services to clients in Bangladesh and internationally, including the US, UK, and EU.

For any privacy-related questions, you can reach us at hello@octteen.com.

Information We Collect

Information you give us directly When you fill out a contact form, request a quote, book a call, message us on WhatsApp, or email us, we may collect:

  • Your name, email address, and phone number
  • Your company or business name
  • Details about your project, goals, or the message you send us
  • Any files, links, or credentials you choose to share as part of a project

Information we collect automatically When you visit our website, we may automatically collect certain technical information, including:

  • Your IP address and general location
  • Browser type, device type, and operating system
  • Pages visited, time spent on the site, and referring website
  • Cookie and tracking identifiers (see Section 5, Cookies and Tracking)

Information collected during a client engagement If you become a client, we may also collect information necessary to deliver the agreed Services, such as hosting or domain access, analytics account access, advertising account access, business documents, and other project-related materials you choose to share with us.

How We Use Your Information

We use the information we collect to:

  • Respond to inquiries and provide quotes or proposals
  • Deliver, manage, and support the Services you’ve engaged us for (web development, SEO, advertising, e-commerce, maintenance, and related work)
  • Communicate with you about your project, invoices, or account
  • Send occasional updates, tips, or offers related to our Services, where you have not opted out
  • Improve our website, content, and Service offerings based on how visitors use our site
  • Meet legal, accounting, or contractual obligations

We do not sell your personal information to third parties.

How We Share Information

We may share your information in the following situations:

  • Service providers: With hosting companies, email and marketing platforms, payment processors, advertising platforms (such as Google Ads and Meta Ads), and analytics tools that help us operate our business and deliver Services.
  • Team members and contractors: With Octteen team members or trusted contractors who need access to complete a specific project.
  • Legal requirements: If required to comply with a legal obligation, protect our rights, or respond to a valid legal request from authorities.
  • Business transfers: If Octteen is involved in a merger, acquisition, or sale of business assets, client information may be transferred as part of that transaction, subject to standard confidentiality protections.

We do not share client project details, business strategy, or account access with unrelated third parties without your consent.

Cookies and Tracking

Our website may use cookies and similar tracking technologies (such as Google Analytics and advertising pixels) to understand how visitors use our site and to improve performance and marketing.

  • Essential cookies help the website function properly.
  • Analytics cookies help us understand site traffic and visitor behavior so we can improve our content and Services.
  • Advertising cookies may be used to measure the performance of our own ad campaigns or, where applicable, campaigns we run on behalf of clients.

You can control or disable cookies through your browser settings. Disabling certain cookies may affect how parts of the website function.

Third-Party Services

Our website and Services may link to or integrate with third-party platforms, including WordPress, Shopify, WooCommerce, Wix, Magento, Google Analytics, Google Search Console, Google Ads, Meta Ads, email marketing tools, and AI-assisted workflow tools. These third parties have their own privacy policies, and we encourage you to review them. Octteen is not responsible for the privacy practices of third-party platforms outside our control.

Data Retention

We retain personal information for as long as necessary to fulfill the purposes described in this Policy, including maintaining business records, honoring contractual obligations, and complying with legal requirements. Project-related data (such as hosting or account access) is typically retained only for the duration of the engagement, unless otherwise agreed or required for ongoing support.

Data Security

We take reasonable technical and organizational measures to protect personal information from unauthorized access, loss, misuse, or alteration. This includes restricting access to sensitive client information to authorized team members only. However, no method of transmission or storage over the internet is completely secure, and we cannot guarantee absolute security.

Your Rights and Choices

Depending on your location, you may have rights regarding your personal information, including the right to:

  • Request access to the personal information we hold about you
  • Request correction of inaccurate information
  • Request deletion of your information, subject to legal or contractual retention requirements
  • Opt out of marketing communications at any time by unsubscribing from emails or contacting us directly
  • Object to or restrict certain uses of your information

To exercise any of these rights, contact us at hello@octteen.com. We will respond within a reasonable timeframe.

International Visitors and Clients

Octteen works with clients across Bangladesh and internationally, including the US, UK, and EU. If you contact us or engage our Services from outside Bangladesh, your information may be processed in Bangladesh or in the location of the third-party service providers we use. By using our website or Services, you consent to this processing in accordance with this Privacy Policy.

Children’s Privacy

Our website and Services are intended for businesses and individuals aged 18 and over. We do not knowingly collect personal information from children. If we become aware that we have inadvertently collected information from a minor, we will take steps to delete it.

Changes to This Privacy Policy

We may update this Privacy Policy from time to time to reflect changes in our practices, technologies, legal requirements, or Services. Any updates will be posted on this page with a revised “Last updated” date. We encourage you to review this page periodically.

Contact Us

If you have questions, concerns, or requests regarding this Privacy Policy or how your information is handled, please contact us:

Octteen Technology Police Line Rd, Jashore 7400, Bangladesh Email: hello@octteen.com WhatsApp: +8801701023315 Website: https://octteen.com/